Terms & Conditions


The Contractor agrees to perform the work in a competent manner according to BS3998 and in compliance to the specification and quotations contained in the estimate.

All Contracts and instructions are accepted on the basis of payment of full invoice price within seven days of the date of invoice.
Amendments to the Contract must be made in writing.
Where applicable, V.A.T. will be charged at the current rate.


The trees concerned in the contract may be in a Conservation Area or be subject to a Tree Preservation Order. Upon receipt of the Owner's written acceptance of the Contract, City Tree Services will obtain the necessary permission to carry out the work from the relevant authority.
Investigation of Private Covenants shall be the responsibility of the Owner and no liability shall attach to the Contractor for a breach of any such Covenant.

Unless a plan showing the exact location of underground pipes, wires or cables has been forwarded to us by the Owner of the land (or his agent) prior to the formation of the Contract, the Contractor shall be under no liability for the damage caused as a result of work performed under the Contract to such pipes, wires or cables, or for any damage to property resulting there from, and the Owner of the land or his agent shall be solely liable for any such damage.

Any charge for the removal of power lines or telephone cables to be the responsibility of the Owner, unless otherwise agreed in writing with the Contractor.

The Contractor will not be liable in damages or otherwise because o non-performance of a Contract arising on account of adverse weather conditions, strikes, lock-outs, war and civil commotion, or the lack of adequately skilled labour due to causes beyond our control. Further, we retain the right in such circumstances to cancel the contract in whole, or in part. Completion dates shall be contingent upon weather conditions.

60 days after the submission of the quotation, the Contractor reserves the right to withdraw and re-price work, unless otherwise agreed in writing on acceptance of instructions from the Owner.

Quotations for felling are based on the assumption of trees being free from metal, stone or other hidden obstructions. In the event of a tree being impossible to fell in the normal way, the Company reserves the right to re-quote accordingly.

Stump grinding involves the removal of the tree stump to 6 inches (approx.) below ground level but does not include the removal of lateral root or stump chippings unless specified.

The Contract price is based on the site conditions existing at the time of the preparation of the estimate remaining unchanged.

All work carried out by the Contractor is covered by a £2,000,000 Public Liability Insurance for damage to persons or property that may result in the implementation of the Contract.